Course Objectives
To impart skills and knowledge on the hotel and accommodation services sector, particularly in the area of housekeeping operations, such as servicing guestrooms and upkeeping public areas. Participants will also be equipped with skills in providing excellent customer service so that they can deliver with a winning edge.
Course Outline
- Interact With Guests
- Provide Safety and Security for Guests
- Work Safely
- Service Guest Rooms
- Carry Out Thorough Cleaning
- Service Public Areas
- Maintain Service in Linen and Uniform Rooms
Course Duration
143 hours
Certification
Upon successful completion of the course, participants will be awarded with a WSQ Certificate in Hotel & Accommodation Services. Participants are deemed to have successfully completed the course if they meet the competency standards for each of the seven units in the course outline above.
Target Audience
- New entrants to the Hotel and Accommodations sector
- Current industry professionals seeking to advance their skills
- Individuals seeking career transition opportunities
Admission Criteria
- Completed secondary education and comfortable with conversational English; or
- ESS Workplace Literacy and Numeracy (Level 3); and
- Outgoing personality and service-oriented
(A Career Guidance session will be organised for all applicants before admission into the programme)
Course Fee
| Tuition Fees | S$3,000 |
|---|---|
| Less WDA funding under SPUR (90% of S$3,000) | S$2,700 |
| Total Fee payable by Applicant | S$300 + S$21 (GST) = S$321 |
Course Schedule
Registration Form
For Individuals. (For corporate registration form, please contact us)